950 Privacy Policy — How we protect your personal information
This Privacy Policy explains how 950 collects, uses, stores, and protects your personal information as a user of our platform. We are committed to safeguarding your data in line with the highest data protection standards.
Effective date: 1 January 2026. This policy may be updated from time to time.
Information we collect from you
When you register and use the 950 platform, we collect several categories of information to ensure our services run smoothly and securely:
Account and identity information
- Full name, date of birth, email address, and phone number provided during registration.
- Identity verification documents requested during the account verification process (such as a copy of your identification card).
- Passwords are stored in encrypted form and cannot be accessed by any party.
Payment information in Malaysian Ringgit (MYR)
- Details of deposit and withdrawal transactions in RM (MYR), including the payment methods used.
- A record of your financial transaction history on the platform for audit and security purposes.
- We do not store full credit or debit card details — sensitive payment data is handled directly by licensed payment processors.
Device and browser information
- IP address, browser type, operating system, and screen resolution.
- General location information based on IP address for security and access region verification purposes.
- Usage data including pages visited, session duration, and in-platform actions.
How your information is used
950 uses collected information solely for legitimate and ethical platform operations. We do not sell user personal data to any third party for marketing purposes.
The primary purposes for which your data is used include:
- Account management: To process registration, identity verification, and secure login management.
- Transaction processing: To accurately process deposits, withdrawals, and financial records in MYR.
- Platform security: Detecting suspicious activity, preventing fraud, and protecting your account from unauthorised access.
- Customer support: To provide accurate and relevant assistance when you contact the 950 support team.
- Service improvement: Analysing usage patterns to improve the overall user experience and platform performance.
- Legal compliance: To fulfil reporting and compliance obligations to the relevant authorities as required by law.
Use of cookies and tracking technologies
The 950 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device when you visit our site.
Types of cookies we use:
- Essential cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled.
- Preference cookies: To save your preferences such as language and region for a smoother return experience.
- Analytical cookies: To collect anonymised information about how you use the platform, helping us understand usage patterns and make improvements.
You can manage your cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality. By continuing to use 950 after reading this policy, you agree to the use of cookies as described.
Data storage, security, and third-party sharing
Storage and security
All 950 user data is stored on servers protected with industry-standard SSL encryption. We implement rigorous technical and organisational security measures to prevent unauthorised access, disclosure, alteration, or destruction of data.
Your personal information will be retained for as long as your account remains active or as long as it is needed to provide our services. Following account closure, we may retain certain records for the period required to fulfil legal obligations or resolve any outstanding disputes.
Third-party sharing
950 does not sell, rent, or disclose your personal information to third parties except in the following circumstances:
- Licensed payment processors: Transaction data is shared with authorised payment providers to securely process your deposits and withdrawals.
- Legal compliance: We may disclose information to government authorities or regulators when required by law or court order.
- Rights protection: In cases of fraud or misuse, information may be shared with the relevant law enforcement authorities.
All third parties working with 950 are required to uphold equivalent data protection standards and are not permitted to use your data for any purpose beyond what has been specified.
Your rights as a user and how to contact us
Right to access and correction
As a 950 user, you have the right to access the personal information we hold about you. You can review and update account details such as your email address and phone number directly through your account settings on the platform.
If you find any information that is inaccurate or out of date, please contact our support team to request a correction promptly.
Right to deletion and restriction
You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer needed for its original purpose. However, there are situations where we are legally required to retain certain records for a specified period.
Privacy policy changes
950 reserves the right to update this Privacy Policy at any time. Any material changes will be communicated via the platform or your registered email. Continued use of the platform after changes take effect constitutes your acceptance of the latest version of this policy.
How to contact us
For any enquiries regarding data privacy, information access requests, or complaints about the handling of your personal data, please contact the 950 support team at [email protected]. You may also visit the FAQ for additional information or to reach us via the platform's live chat.
Have more questions about your privacy?
Visit our FAQ page for quick answers, or log in to manage your account privacy settings at 950.